Engati chatbot




Engati allows you to build chatbots of varying complexities & scale with ease. With 150+ chatbot templates to help you get started, a best-in-class Conversation Flow builder, robust integration capabilities and ability to deploy the bot on Website, Facebook Messenger or one of 14+ channels, Engati has made Chatbot building easier than never before.
The platform and it’s capabilities revolves around a chatbot and includes sections to help build, deploy, train, look at analytics as well as other associated capabilities such as Live Chat, Broadcast, Campaigns, Portal Users, chatbot users information, etc. 


Features:-



Comprehensive Customer Support
Create chatbots that cost-effectively streamline your customer support process from automated replies to live chat agent
Automated Sales and Marketing
Create chatbots to offer an instant & interactive way for customers to Interact with your brands, get 24x7 recommendations & complete transaction's

Service Management (ITSM)
 Increase service level satisfaction for your internal customers by providing a 24x7 bot to address IT service support queries and a range of simple tasks
Intelligent Human Resources

Embrace the future of people management with a chatbot that automates hiring & on-boarding and offers instant responses to employee queries

Automated Transaction Enquiries
Embrace the future of transaction reporting via conversational AI and significantly reducing support calls & queries

Conversational Commerce

Create chatbots that provide the best in new age conversational commerce by helping with product search, recommendations & payments

e.Sense Proprietary NLP
Proprietary optimized machine learning based NLP with advanced Intent & Entity Recognitions

Conversation Flow Builder

Best in the business. Building conversation flows is now as drawing user journeys
Integrations

Advanced Integration framework for JSON Rest APIs with many OOB standard Integrations
Multilingual

Extensive support for building bots that can easily operate in multiple languages


Omnichannel


Build once and Deploy across 14+ channels including website, mobile and social media
Bot Building & Solutions

Bot Building & Solutions

 Visit WebSite


Customizations & Bot Building from our experts at a very competitive 32$ per hour

Deployment Models
Flexible deployment models - Public Cloud, On Premise/Private Cloud and even Hybrid

Bot Templates

Extensive library of 150+ Bot Templates for accelerators across a wide range of use cases

Live Chat

Seamlessly transition from automated responses to agents handling your customer queries

Broadcast & Campaigns

Use Broadcast to build automated campaigns to reach out to your prospects & keep them engage
  Voice Bots

Leverages of the power of conversations with voice. The future of conversation technology is here today on Engati
  
  Mobile Ads 

 Enhance your mobile app reach with the extension of conversational intelligence using Engati’s Mobile SDKs for iOS & Android

Intent & Entities

Use Engati’s enhanced Intent & Entity recognition for a variety of standard intents from date, location, time & more to custom entity support

Rich Analytics

Have access to a rich bot analytics framework with information on most frequently asked questions, actions, cohort analysis and more


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